Customer Services
As we work with some of the biggest brands in markets as diverse as travel, automotive, food manufacturing, beverages, entertainment and financial services, we pride ourselves on prioritising customer satisfaction. This is why we supply our clients with a dedicated Client Service Manager, backed by a Customer Service team who have the training and experience to provide a top quality personalised and professional service which includes:
- Overall management of the account, including production reports
- Supervision of call centre operations
- Liaison with all end users
- Co-operation with all counterparts to continually refine our service and streamline operations
- Administration of specialised requests
- Adherence to service levels
